More verbose logging of queue-call attempts in Asterisk

Not much to write about lately, but many of you, me included, use queue_log to generate important statistics about a company’s queue calls. It is important to see how many times a user have been called, how many times they answered, how long the calls last, etc.

But one thing missing, has been how many calls failed because of telephony failure, or configuration errors. So i’ve uploaded this:

This patch makes app_queue more verbose to queue_log, reporting problems calling out, as well as marking them as “congestion” with a new parameter to the RINGNOANSWER queue_log entry. (also to the AMI event)

More information in the issue tracker.

Posted February 27th, 2010 in asterisk, work.

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